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SimplePractice

SimplePractice brings scheduling, intake, telehealth, billing, and practice-growth tools into one clinical platform.

Review date

Screenshot of the hero section on SimplePractice's official homepageOfficial homepage hero · captured August 8, 2026

How SimplePractice presents the product

SimplePractice emphasizes bringing practice tasks together in an experience that is easy for practitioners and clients to use.

Company emphasis
Scheduling, intake, documentation, telehealth, billing, client communication, and practice-growth tools.
Useful for
Learning what the product offers and choosing what to test with sample information.
Evidence boundary
This is first-party marketing material. It does not independently verify plan access, security, privacy, accessibility, exports, contracts, or practice fit.
Read the official SimplePractice homepage

Evidence and sources

What the documentation review covers

Public vendor information and linked customer reviews last checked on .

Public price

$49

Starter / month
Team scenario

$99+

Plus before group seats or add-ons
Review/source context

4.6/5 · 2,800+ reviews

Capterra
Evidence status

Documentation reviewed

Trial + contract checks remain
00

Evidence boundary

Use the research to choose what to test next.

Vendor documentation and outside reviews are starting evidence—not hands-on approval, security or compliance certification, or a purchase recommendation.

01

Practice fit

What might fit your practice?

Reasons to shortlist

  • Polished clinician and client interfaces
  • Plenty of independent reviews to read
  • Many everyday practice tasks in one platform

Things to check carefully

  • Costs rise with team size and add-ons
  • Ratings vary across review sites; read more than one
  • Use the trial to check what managers, billers, and supervisors can see and change
02

Security and administration

Ask to see it work.

Use fictional information for the trial and keep real client and staff details out. Ask the vendor to demonstrate the plan you are considering and review the exact contract.

01

MFA

Trial check

Test clinician, manager, biller, supervisor, and owner access separately.

02

Roles & permissions

Trial check

In the plan you are considering, check access for owners, clinicians, administrators, billers, and supervisors. Test what happens when someone leaves.

03

Data exports

Trial check

Create a fictional chart and billing history, then export them. Check the file formats and look for missing fields.

04

Account deletion

Contract check

Get written answers on closing the account: how long data and subprocessor copies remain, when they are deleted, and whether you retain access.

05

Backup / restore

Contract check

Ask how you would request a restore and what it would leave out.

06

Accessibility

Trial check

Test portal intake, scheduling, forms, and errors with keyboard and mobile assistive settings.

07

Administrative controls

Trial check

Check who manages settings, who can read the audit history, how roles change, how to escalate a support issue, and how to remove a departing user.

DocumentedSupported by current first-party material.

Trial checkObserve it in an authorized trial using sample information.

Contract checkConfirm it in the exact agreement or BAA.

03

Pricing and reviews

Work out the cost for your team.

Start with the published price. Add the users, features, support, and services your practice would need.

Check official pricing
Published price snapshot

$49 Starter, $79 Essential, or $99 Plus/month for a solo owner

Published group clinician prices vary with team size; managers and add-ons can change the total.

Independent review starting points

Capterra4.6/5 · 2,800+ reviewsG24.1/5 · 129 reviewsTrustpilot3.2/5 · 1,600+ reviews

Read recent positive and critical reviews, especially from people doing work like yours. A rating alone cannot tell you whether the product will fit.

04

Contract and demo record

Five questions worth getting in writing.

  1. Which features, roles, storage, usage, support, and security controls are included in this exact plan?
  2. What can we export without vendor help, in which formats, and what would be missing?
  3. How are backups tested, and how would we request a restore after an error or incident?
  4. What happens to our data, subprocessor copies, and account access after termination?
  5. Which accessibility standards and test results cover owner, staff, and client workflows?